Privacy Policy
The domain www.wisetrax.info (including related sub-domains, sites, services, and tools)
is owned and operated by Hans Infomatic Pvt. Ltd.
("Company", "we", "us", "our").
1) Introduction
Welcome to Hans Infomatic. We respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our website and use our services.
2) Contact Information
Hans Infomatic Pvt. Ltd.
Delhi – Head Office
A-1023, Surya Bhawan, Road No. 6, Vill. Mahipalpur,
New Delhi, Delhi, 110037, India
Phone: +91 11 4219833, +91 11 4219832
Mobile: +91 9818559177
Website: www.hansinfomatic.com
Email: hansinfo@hansinfomatic.com
3) Scope & Definitions
- Site: www.wisetrax.info, www.hansinfomatic.com and linked pages.
- Services: Software platforms including freight forwarding, customs/manifest solutions,
cargo community and terminal systems, enterprise tools, and related integrations.
- Personal Information: Information that identifies you such as name, email, phone.
- Usage/Device Information: IP address, browser type, operating system,
referring URLs, access times, and pages viewed.
- Third-Party Information: Data submitted about customers, staff, drivers,
or stakeholders for operating Services.
4) Information We Collect
- Information you provide via forms, inquiries, demo requests, support, or careers.
- Automatically collected data such as IP address and device/browser information.
- Operational data required to deliver Services and integrations.
5) How We Use Your Information
- Respond to inquiries and provide requested information.
- Send updates or newsletters (with opt-out option).
- Improve Services through analytics and aggregated data.
- Detect fraud and ensure security.
- Comply with legal obligations and enforce terms.
6) When We Share Information
- With your consent or direction.
- With authorized service providers under confidentiality obligations.
- To comply with law or protect rights and safety.
- During mergers, acquisitions, or business transfers.
7) Cookies & Similar Technologies
We use cookies to maintain sessions, remember preferences. You may manage cookies via browser settings.
8) Your Choices
You may opt out of marketing communications by using unsubscribe links.
For data-related requests, refer to the section below.
9) Your Rights
Subject to applicable law, you may request access, correction, deletion,
or restriction of your personal information. If data is processed on behalf
of an organization, we may direct your request to the relevant data controller.
Contact: hansinfo@hansinfomatic.com
10) Security
We implement reasonable safeguards to protect personal information.
However, no system can guarantee absolute security.
11) Data Retention
We retain personal information as long as necessary to provide Services,
meet legal obligations, and enforce agreements.
12) Children’s Privacy
Our Services are not directed to children under 13.
We do not knowingly collect information from children.
13) Third-Party Links & Services
Our Site may contain links to third-party services.
Their privacy practices are governed by their own policies.
14) Detecting Abuse
We may suspend accounts or take action in cases of misuse,
illegal activity, or security threats.
15) Changes to This Privacy Policy
We may update this Policy periodically.
Continued use after updates indicates acceptance of the revised Policy.
Grievance & Contact
Hans Infomatic Pvt. Ltd.
A-1023, Surya Bhawan, Road No. 6, Vill. Mahipalpur,
New Delhi, Delhi, 110037, India
Phone: +91 11 4219833, +91 11 4219832
Mobile: +91 9818559177
Email: hansinfo@hansinfomatic.com
Governing Law & Dispute Resolution (India)
This Policy is governed by the laws of India.
Courts at New Delhi (NCR) shall have exclusive jurisdiction.
Disputes unresolved within 30 days shall be referred to arbitration
under the Arbitration and Conciliation Act, 1996,
with seat and venue at New Delhi, language English.